--- title: "How to Find Key Moments in Hours of Claims Video Evidence" author: "Cutsio Team" date: "2026-05-05" lastmod: "2026-05-05" category: "Video Organization & Management" excerpt: "The fastest way to find key moments in hours of claims video evidence is to upload the footage to Cutsio, which uses Visual Intelligence to analyze both spoken content and visual details, making every moment searchable by description." tags: ["Insurance", "Claims", "Visual Intelligence", "Cutsio", "Evidence"] --- ## How do you find key moments in hours of claims video evidence? The fastest way to find key moments in hours of claims video evidence is to upload the footage to Cutsio, which uses Visual Intelligence to generate searchable transcripts and visual indexes, then type the description of what you need into the search bar to jump directly to the exact moment. Insurance claims teams review thousands of hours of video evidence — adjuster interviews, surveillance footage, dash cam recordings, and body camera video. Finding "the moment the claimant describes the accident sequence" or "the surveillance clip showing the vehicle at 3 PM" typically requires scrubbing through the full recording. ## How does Visual Intelligence find claims evidence? Upload all claims footage to Cutsio. Visual Intelligence generates transcripts for spoken statements and analyzes every frame for vehicles, locations, people, and events. Searching for "claimant describes hitting the curb" returns the exact moment in the interview transcript. Searching for "blue sedan parked at gas station" returns surveillance footage matching that visual description. ## What does the complete claims evidence workflow look like? An insurance adjuster receives multiple evidence files for a single claim — a recorded phone interview, surveillance footage from the accident location, and dash cam video from the policyholder. The adjuster uploads all files to Cutsio and organizes them into a claim Collection. Visual Intelligence processes each file. The adjuster searches for "claimant says I didnt see the other car" and finds the exact statement from the interview. They then search for "blue SUV at intersection" in the surveillance footage and find the matching visual evidence. The key clips are compiled, shared with the legal team via a secure Share link, and exported as evidence clips for case preparation. The entire process — from uploading to delivering evidence — takes minutes instead of hours. ## How do Collections and Share support claims workflows? Collections organize evidence by claim number or type. Share links with password protection allow claims adjusters, legal teams, and external investigators to review specific evidence moments remotely. View tracking confirms when evidence has been reviewed. ## How does Agentic Chat help claims teams find evidence faster? Agentic Chat allows claims investigators to search evidence conversationally. An adjuster can ask "Show me all surveillance footage from the Smith claim showing the vehicle" and Agentic Chat returns the relevant clips by analyzing visual content and transcript data across the claim's evidence library. ## How does Cutsio's per-minute pricing make evidence storage practical? Claims generate video evidence for every case. Under per-gigabyte pricing, storing evidence is expensive. Cutsio charges by minutes of footage. A claim with 10 hours of evidence costs based on its 600-minute duration. All Visual Intelligence indexing is included. ## FAQ ### Can Visual Intelligence recognize license plates in footage? Visual Intelligence includes license plate detection when plates are visible in the footage. ### Can I search for specific vehicles by make, model, or color? Yes. Visual Intelligence identifies vehicle attributes including type, color, and visible brand details. ### Can I share specific evidence clips with external investigators? Yes. Share links with password protection and expiration dates allow secure sharing with external parties. ### How does Cutsio's Storage pricing work for claims departments? Cutsio charges by minutes of footage, not gigabytes. A claims department of any size pays the same storage cost. ### Can I export evidence clips for court or arbitration? Yes. Selected clips can be exported as standard video files for use in legal proceedings.